Positioned as a Digital Genie, the feature allows users to ask questions in everyday language and receive relevant answers, summaries and supporting references. Instead of manually searching lengthy records, reviewing multiple files or navigating different systems, users can retrieve information through a conversational interface.
The launch marks another step towards SecureKloud’s vision of an AI-powered digital workforce, in which intelligent assistants work alongside people to simplify everyday enterprise operations.
Enterprises manage large volumes of information across financial statements, loan files, customer records, operational documents and business applications. Identifying specific details often requires teams to examine multiple sources, compare information and interpret complex data.
DocuGenie.AI already enables enterprises to ingest, classify, extract and validate information from structured and unstructured documents. With “Hey, I'm DG”, SecureKloud is extending these capabilities into conversational AI, allowing users to explore processed information through simple, everyday questions.
The feature is designed to move enterprise users beyond basic document searches towards contextual understanding. Its responses can be traced to underlying source information, helping users review findings and make informed decisions.
The new conversational AI capability is designed to support document-intensive business workflows across multiple industries. In banking and financial services, users can ask questions about factors contributing to loan defaults, identify applications awaiting review, and examine missing documentation or pending legal checks.
These use cases complement DocuGenie.AI’s existing capabilities in Bank Statement Analysis and Loan Against Property (LAP) Automation.
When connected to relevant enterprise systems, “Hey, I'm DG” can help bring together information from documents and lending platforms, including Loan Origination Systems (LOS) and Loan Management Systems (LMS).
In logistics, teams can use conversational queries to investigate shipment exceptions, review supporting documents and understand operational discrepancies without manually searching through multiple records. By making information easier to retrieve and interpret, the feature aims to reduce repetitive investigation and allow teams to focus on decisions requiring their attention.
“Hey, I'm DG” also reflects SecureKloud’s approach to making enterprise AI more accessible within existing business workflows. Rather than requiring users to learn complex search methods, the feature introduces a conversational interface for interacting with document intelligence.
It builds on DocuGenie.AI’s capabilities in document automation across lending, onboarding, logistics and manufacturing workflows. With this addition, SecureKloud is expanding the platform beyond intelligent document processing towards more interactive, decision-ready enterprise intelligence.
“Enterprises have invested heavily in digitising information, but accessing the right insights at the right time remains a challenge. With 'Hey, I'm DG', we want to change that. Whether in banking, lending, logistics, legal services or healthcare, teams should spend more time making decisions, not searching for the information behind them. That is the value we aim to deliver with our Digital Genie. It also marks an important step towards our vision of an AI-powered digital workforce, where intelligent assistants work alongside people to simplify operations and improve productivity,” said Venkateswaran Krishnamurthy, Chief Revenue Officer and Whole-Time Director, SecureKloud Technologies Limited.
As the Digital Genie evolves, SecureKloud aims to explore additional ways for AI-powered assistants to support enterprise workflows, making business information easier to access, understand and act upon.
SecureKloud Technologies Ltd. is a global technology company with over 17 years of expertise in AI-powered digital transformation, cloud-native SaaS enablement, intelligent cloud managed services and intelligent automation. Its portfolio includes Intelligent Document Automation through DocuGenie.AI, AI and data engineering, cloud transformation, FinOps, SaaS delivery and 24x7 operational support.
The company is backed by industry-recognised certifications and compliance frameworks, including SOC 2, ISO 27001:2022, DPDP, GDPR, ISO 9001, ISO 20000 and CMMI Level 3. SecureKloud delivers secure, scalable and compliant digital operations for modern enterprises.
For more information, visit www.securekloud.com and www.docugenieai.com.
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